We're here to help — reach out anytime.
For any question, issue, or feedback about the app, email us directly and we'll get back to you as soon as we can.
✉️ Email lablesieveai@gmail.comNo. LabelSieveAI has no accounts, no sign-in, and collects no personal information like your name or email. Your device is identified only by a random, anonymous identifier stored on your device.
Open the iPhone Settings app → tap your name at the top → Subscriptions → LabelSieveAI → Cancel Subscription. Subscriptions are managed entirely through your Apple ID and can't be canceled from within the app itself.
Open the menu (☰) and tap Restore Purchases. This checks your Apple ID's real purchase history and reactivates Premium if you have an active subscription.
Scores are generated by AI based on ingredient data, and can occasionally be wrong or based on outdated product formulations. Always check the physical product packaging for the most accurate, current information, especially for allergens.
Make sure the barcode is well-lit, in focus, and fully visible in the camera frame. If scanning still doesn't work, you can upload or take a photo of the ingredients label instead, and the app will read the text directly.
No. LabelSieveAI is an informational tool only and does not detect allergens or verify food safety. Always read official product packaging and consult a healthcare professional for any allergy or medical concern.
Email us at lablesieveai@gmail.com with a short description of what happened and, if possible, what device and iOS version you're using. This helps us fix it quickly.
Fredrik Ghazarian
17 year old who is looking to expand college application extracurriculars by learning and applying programming